Refunds & Exchanges

Damaged, defective, or incorrect items

Contact Colorway Culture within 30 days of delivery at colorwayculture@gmail.com or through our contact page. Include your order number, the email used at checkout, a description of the issue, and clear photos of the item and packaging.

Other refund or exchange requests

All sales are final except when an item arrives damaged, defective, or incorrect, or when Colorway Culture approves an exception. Other requests must be submitted within 60 days of delivery and are reviewed case by case. Items must be unworn, unwashed, and in their original condition. Approval is not guaranteed.

Before sending anything back

Do not return an item until our support team provides instructions. Returns sent without approval may not be accepted.

If your request is approved

We will confirm whether a replacement, exchange, or refund to the original payment method is available and provide any required shipping instructions.